Frequently Asked Questions

1. Can children play the games?

You must be 13 or older to try Virtual Reality.

Children between 13-15, parental supervision is required.

Players over 15 years of age can play the game without any supervision.

2. How can I make a reservation?

Go to the booking menu and choose a challenge.

Click on the ’book now’ button and our schedule will appear with the available appointments.

Click on the chosen date and then on the chosen slot under the monthly schedule.

Choose your number of team members at the Extras.

You will see your reservation detalis on the bottom of the page.

Now go on the right and fill your contact information (first name, last name, email, phone, city).

Tick the box to the accepting of the terms and conditions (after you read it).

Click on the ’book now’ button. It will lead you to the payment, where you can pay via PayPal or Credit Card.

If your booking is successful, you will receive a confirmation email with the details of your appointment and how can you get here.

If your booking is successful, you will receive a confirmation email with the details of your appointment and how you can get here.
If you have not received it within 2 hours from your reservation, please get in touch with us!

3. Why are there 2-hour slots if the game takes only about one hour?

We need one hour between the games to set up the room for the next session. Please, arrive on time for the start of your slot!

4. Is there parking facility?

We do not have any parking places, but there are parking facilities close to us. We will inform you about them in the confirmation email.

5. Why 3-5 people?

Our rooms are suitable for maximum 5 people because of the number of the puzzles and the size of the room.

Two people can play our games as well, but it is easier with more people.

6. I am claustrophobic. Can I play?

We have had some claustrophobic players who enjoyed the game without issue.

If the team wants to keep the door open, it is possible. There are windows in the rooms, you can open them if you wish to.

7. I have epilepsy, can I play?

Virtual Reality is not recommended for epileptics.

Some people (about 1 in 4000) may have severe dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, and this may occur while they are watching TV, playing video games or experiencing virtual reality, even if they have never had a seizure or blackout before or have no history of seizures or epilepsy.

Such seizures are more common in children and young people under the age of 20.

Anyone who has had a seizure, loss of awareness, or other symptom linked to an epileptic condition should see a doctor before using the headset.

8. I have a pacemaker, can I play?

The headset can emit radio waves that can affect the operation of nearby electronics, including cardiac pacemakers.

If you have a pacemaker or other implanted medical device, do not use the headset without first consulting your doctor or the manufacturer of your medical device.

9. Discomfort?

Immediately discontinue use if anyone using the headset experiences any of the following symptoms: seizures; loss of awareness; eye strain; eye or muscle twitching; involuntary movements; altered, blurred, or double vision or other visual abnormalities; dizziness; disorientation; impaired balance; impaired hand-eye coordination; excessive sweating; increased salivation; nausea; lightheadedness; discomfort or pain in the head or eyes; drowsiness; fatigue; or any symptoms similar to motion sickness.

Just as with the symptoms people can experience after they disembark a cruise ship, symptoms of virtual reality exposure can persist and become more apparent hours after use. These postuse symptoms can include the symptoms above, as well as excessive drowsiness and decreased ability to multi-task. These symptoms may put you at an increased risk of injury when engaging in normal activities in the real world.

See Oculus Rifts recommendations